Appointments can be made by telephoning Linlithgow 670027 between 8.00am and 6.00pm, Monday to Friday or in person at the reception desk. Please make separate appointments for each person who requires to see the doctor.
If you cannot keep an appointment please let us know – someone else can use it.
Our appointment system is structured to try and ensure that eveyone is seen within an appropriate timescale. We offer 5 different types of appointment as follows:
- Routine Appointments – these appointments are booked roughly 7-10 days in advance.
- 24 Hour Appointments – these appointments are only made available 24 hours in advance, to allow patients to be seen sooner if necessary
- Same Day Appointments – these appointments are only made available on the day. This allows for patients who require treatment to be seen on that day.
- Emergency Appointments – these appointments are available Monday to Friday to allow patients to be seen urgently if required.
Early Morning Appointments
The practice now offers appointments between 7am and 8am. These appointments must be booked in advance. Please note that the surgery is only open for the pre-booked appointments during this hour. Normal service will commence at 8am.
Home Visits
If you are too ill to come to the surgery and you require a visit at home, please call the surgery before 10.30am. Please give as many details as possible so that the priority of the call can be assessed. Non-urgent home visits requested after 11.00am cannot be guaranteed to be done on the same day.
Home visits take up much more of a doctor’s time than a consultation in the surgery, so if you are mobile please come into the surgery to be seen.
Telephone Advice
The doctors are available for telephone advice or can speak to you if you are unsure as to whether you require an appointment or a visit. Usually the best time to telephone is in the morning, if the doctor is not available they will return your call later in the day.
Video Surgeries
Our Registrar is required to video some surgeries. This is done for training purposes only and looks at how the doctor deals with various problems. If you have an appointment in this surgery and do not wish participate you can ask for the video to be switched off: however this has been shown to be an important method for teaching. These consultations are always kept confidential.
